Deliveries are upto 7 days but are normally delivered in 3- 4 days

Potluck Term's & Conditions


Terms & Conditions


1.1 Once you have entered the competition via All entrants are deemed to have read and accepted our Terms and Conditions.

1.2 In order to enter POTLUCK PRIZES competitions you must submit all contact details which are requested on our website. All details submitted must be valid and current. For example, you must provide a valid email address and phone number. This is vital for the following purposes:

(a) To be able to notify the winner they have won.

(b) To comply with our privacy policy which you can find on

(c) To post winners name & location on the website in previous winners’ section.


1.3 POTLUCK PRIZES are never liable for entrants providing incorrect details which may cause us to be unable to make contact, should we need to (for example, win a prize).



2.1 Every competition will be hosted by POTLUCK PRIZES and operated by

2.2 Entries from employees and immediate families of POTLUCK PRIZES or, our prize partners or anyone professionally connected to the specific prize competitions are NOT allowed to enter any competition hosted by POTLUCK PRIZES.

2.3 Any participant entering must be over the age of 16.

2.4 Individuals who choose to enter who are residents outside of England, Wales & Scotland must ensure that their participation is lawful and in accordance with the laws of their own country of residence.

2.5 POTLUCK PRIZES and its customers are aware that the competition, its administration and all associated activities are governed by English Law, POTLUCK PRIZES and customers recognise that the Courts of England shall have exclusive jurisdiction in the event of any dispute arising out of the competition or its administration.

2.6 Throughout all competitions POTLUCK PRIZES have the right to refuse or disqualify any participant under reasonable grounds providing an entrant hasn’t adhered to the rules or terms and conditions provided by POTLUCK PRIZES or acted in anyway that is reasonably considered by POTLUCK PRIZES’s expert advisors to be illegal.

2.7 Competitions will run for a maximum of 4 weeks and will have a fixed/set number of tickets available. The competition will be deemed to have closed when either one hundred percent of the allocated tickets are sold OR the 4 week duration is reached. The draw will then take place within 2 days of the competition closing date via a live streamed video broadcast on our social media channels, using a random name generator to produce the winners name. The names will be entered based on the correct answers only, this will be steamed live on our POTLUCK Prizes facebook page. The winner will also be contacted within 24 hours of the competition draw taking place. If the 4 weeks maximum duration is reached and the competition is not one hundred percent fully sold out. The competition will draw will still take place and a winner announced provided at least seventy percent of the allocated tickets have been sold. If less than seventy percent of tickets have been sold we reserve the right to either: A. award the competition prize to the winner or B. award a prize equivalent to the value of seventy percent of the ticket sales revenue to the winner or C. Extend the competition by up to two weeks.



3.1 Entrants will then be able to enter the competition by purchasing a ticket on our website. This can be done by purchasing the exact number of tickets they wish to via

3.2 A maximum of 25 tickets per person is permitted, this can be lowered dependant on the competition to keep odds fair also should POTLUCK PRIZES need to comply with legalities or natural reasons.

3.3 Upon entering the competition, each entrant agrees that under the Consumer Protection Distance Selling Regulations 2000 for any goods and services ordered online to be supplied within 30 days will not apply to any of POTLUCK PRIZES competitions.

3.4 The competition tickets are only available via our website Tickets cannot be purchased in person or by post

3.5 The competition is only open to UK residents.



4.1 If for any reason a customer wishes to contact POTLUCK PRIZES you can get in touch with us via email at or by calling 01724 282148 option 6 between the hours of 10am & 4pm Monday to Friday

4.2 You can also contact POTLUCK PRIZES via post to the address –

Unit 4, Silica Lodge Garden Centre,

Scotter Road South,


DN17 2BN




5.1 POTLUCK PRIZES will draw a winner within a max 2 days of the competition ending, providing all tickets have been sold or the minimum threshold of ticket sales have been reached within the competition duration.


5.2 If the 4 weeks maximum duration is reached and the competition is not one hundred percent fully sold out. The competition draw will still take place and a winner announced provided at least seventy percent of the allocated tickets have been sold. If less than seventy percent of tickets have been sold we reserve the right to either: A. award the competition prize to the winner, B. extend the draw for a further 14 days or C, award a prize equivalent to the value of seventy percent of the ticket sales revenue to the winner.

5.3 If the winner of any competition cannot be contacted by POTLUCK PRIZES within 14 days of the draw this can then in turn result in POTLUCK PRIZES drawing a new winner from the entrants for that competition.




6.1 Each single entry must successfully answer two general knowledge questions correctly. To be entered into the draw, you must answer both questions correctly, should you get one or both questions incorrect your entry will not be counted.

6.2 All selections of winners will be drawn using a random Name Generator.

6.3 Every draw will take place Live via POTLUCK PRIZES Facebook page, to enable transparency on the winners selection process.

6.4 Details of the time and date of each live draw will be emailed and posted across POTLUCK PRIZES and Silica Lodge Garden Centre social media 24 hours before the event.

6.5 Each draw using a random Name Generator will take place within 48 hours of each competition closing.

6.6 There will be only one winner per competition unless POTLUCK PRIZES state otherwise.

6.7 Once the winner has been selected POTLUCK PRIZES will contact the winner within 24 hours after the draw.

6.8 Once the competition is completed and the winner is selected POTLUCK PRIZES will arrange the correct way in which to hand over the prize.


  1. PRIZE

7.1 POTLUCK PRIZES will hand over each prize to its winner accordingly based on the nature of the competition.

7.2 The prizes are physical i.e. garden furniture etc POTLUCK PRIZES will hand over this prize directly to the winner or we may make arrangements for the winner to collect the prize from our premises where applicable or required for regulatory reasons.

7.3 If the prize is experience based and therefore not physical, then POTLUCK PRIZES will ensure the prize documentation is awarded to the winner and the prize partner and winner are in touch with one another, to make arrangements for the experience to take place.

7.4 Certain competitions may require entrants to hold certain licences/qualifications/documentations. If so, then this will be outlined in the text on the competition page on If in any case the winner does not hold the necessary licences or qualifications, then they will not receive the prize.

7.5 All winners must supply POTLUCK PRIZES with proof of identity and proof of entry when POTLUCK PRIZES contact each winner.

7.6 POTLUCK PRIZES hold the right to showcase each winner on their previous winners page, on and by entering the competition you agree to this.



8.1 By entering a competition each entrant will be deemed to have legal capacity to do so, you will have read and understood these terms and conditions and you will be bound by them and by any other requirements set out by POTLUCK PRIZES within any related promotional material.

8.2 When each entrant participates in any Competition via , and by accepting these terms and conditions you confirm that you are not breaching any UK laws regarding the legality of entering POTLUCK PRIZES competitions.

8.3 POTLUCK PRIZES will not be held responsible under any circumstance for any entrant entering our competitions incorrectly, unlawfully or outside the UK.


  1. Refunds are not permitted once a ticket has been purchased – however if you believe you should be eligible for a refund then please email our team ( to discuss your situation and we will try to find a resolution, but we reserve the right to refuse a refund unless we deem your situation is eligible.


  1. Experience Prizes – General

10.1 Experience prizes which are for specific/pre-set dates will be detailed in the competition details. It is the responsibility of the entrant to ensure they are available to use the prize experience on the date(s) offered within the competition. It will be entirely at the discretion of POTLUCK PRIZES and its prize partners to ascertain if an alternative date is available should the winner be unable to utilise the day/date the competition prize/experience is offered.

In the event an experience prize is cancelled by our prize partner due to unpredictable circumstances / Covid-19 we will re-book an alternative date. In the event an alternative date cannot be found, POTLUCK PRIZES will award a prize equivalent to seventy percent of the prize value.

10.2 Winners from the UK prizes can be collected from POTLUCK PRIZES or its prize partners by mutual agreement.